Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when interacting with our website, forms, or services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and any other details you choose to provide when you:

  • Submit a form through our website,

  • Sign up for events, newsletters, or services, or

  • Communicate with us by phone, text message, or email.

We may also automatically collect limited non-identifying data such as browser type, IP address, and referring website to improve site performance and user experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services or materials;

  • Send you email or SMS communications that you have opted in to receive;

  • Improve our website, marketing, and service offerings; and

  • Comply with legal or regulatory obligations.

We will never sell your personal information to third parties.

SMS Text Messaging & Consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your mobile phone number and checking the SMS consent box on our website forms, you agree to receive SMS text messages from Melton & Company regarding appointment reminders, confirmations, and related scheduling communications. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

Opt-Out:
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After you opt out, you will receive a one-time confirmation message, and no further messages will be sent unless you opt in again.

Privacy:
We do not share, sell, rent, or disclose your mobile number or SMS opt-in data to third parties or affiliates for marketing or promotional purposes. This includes any text messaging originator opt-in data and consent, which will not be shared with any third parties for marketing or promotional purposes.

Third-Party Providers:
We may use a third-party messaging provider, such as Twilio, to facilitate message delivery. Twilio and other service providers may process limited data (such as your phone number and message content) solely to provide these services on our behalf.

We comply with applicable U.S. laws and industry guidelines governing SMS communications, including the Telephone Consumer Protection Act (TCPA). Your consent to receive text messages is not a condition of purchasing any service.

If you have questions or need assistance related to our messaging program, please contact us at jmelton@meltonandcompany.com or 678-884-0000.

Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may contact us at any time to:

  • Review, update, or delete your personal information;

  • Withdraw consent for communications; or

  • Ask questions about how your information is used.

To stop receiving text messages, reply “END” or “STOP” to any message. To opt out of email communications, use the unsubscribe link included in our emails.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes.